Customer Focus
Dawndew Salad is big enough to meet the needs of nationwide manufacturers, retailers and food service clients, but small enough to care and to offer a reliable, helpful, responsive, and customer focused, personal service.
To ensure we meet our customer requirements, we operate a policy of open communication throughout the organisation and with our suppliers and customers.
At Dawndew Salad we take any complaints very seriously. If an issue is raised by a customer, the complaint is logged, thoroughly investigated and responded to in a timely and appropriate manner.
By responding to feedback we constantly strive to improve our service.
Transport
At Dawndew Salad, we pay careful attention to ensure we deliver the right fresh produce, in the right volume, at the right time and in perfect condition.
By investing in our own refrigerated wagons and working with carefully selected hauliers, we operate a flexible delivery service which distributes our products across the UK on a daily basis.
This combined logistical solution, provides us with the ability to respond quickly to changes in orders and deliveries, and we consider this to be a key strength of Dawndew Salad.
There is a financial and economical benefit to be gained from customers collecting orders directly from Dawndew Salad, and as a Company we always welcome an opportunity to back haul having successfully collected and delivered produce on behalf of customers and suppliers for a number of years. For all enquires Contact Us.